Water discoloration or turbid water is caused by the stirring of sediment in the water line. Fire hydrant flushing, fire fighting activities, water line breaks or operational maintenance where changes in water pressure or flow of water within the distribution system occur can cause water discoloration. While it may not be aesthetically pleasing, the discoloration is not harmful.

City of Loveland Utilities' water meets or exceeds all state and federal standards of the Safe Drinking Water Act. To learn more about Loveland's water quality, you may review the annual Water Quality Report.

No, City of Loveland Utilities' drinking water does not require a filtration system. Our water meets or exceeds all state and federal standards of the Safe Drinking Water Act.

Our customers may install a filtration system at their discretion, based on their preferences. To learn more about Loveland's water quality, you may review the annual Water Quality Report.

No, water softeners aren't necessary for City of Loveland Utilities customers.

Our water is considered soft in comparison to other water systems, but the hardness and softness of water is a spectrum, and water softeners may still be purchased based on customer preference.

Water hardness is measured monthly and may be reviewed in our Monthly Drinking Water Analysis.

City of Loveland Utilities performs and posts publicly a Monthly Drinking Water Analysis.

Find answers to the most common water quality questions by using the Water Quality Troubleshooting Guide.

For additional testing please, contact an independent drinking water laboratory. Decisions regarding whether to perform additional testing, and through which company, are the customers responsibility. A list of certified testers is available on the Colorado Department of Health and Environment website.

Chlorine is added to our water to disinfect and prevent bacteria from growing. The Environmental Protection Agency (EPA) and the Colorado Department of Health and Environment (CDPHE) set maximum and minimum limits on the amount of chlorine allowed in drinking water. City of Loveland Utilities' chlorine level is within those required limits.

To help reduce the chlorine taste and/or smell use a simple point of use carbon filter, chill the water or allow the water to sit for a few hours and the chlorine will dissipate.

White or fizzy water is due to air bubbles in the water. These air bubbles may be caused by temperature or water pressure differences in in the water lines. Air bubbles are harmless and will mostly likely clear within a few minutes by allowing the water to sit.

This is most likely due to mildew or bacterial growth in the appliance and is not a result of the water quality. Refer to your owner’s manual for proper maintenance and cleaning of the appliance.

This is most likely caused by a non-harmful airborne bacteria that grows on moist surfaces and is not a result of water quality. To prevent bacteria growth, clean and dry surfaces frequently.

A musty or earthy taste and/or odor may be caused by an algae bloom in the Green Ridge Glade Reservoir. Algae blooms are not uncommon in Loveland during the summer months and are temporary. Algae releases taste and odor compounds that are normally absorbed by carbon during the water treatment process. During an algae bloom, or increase in algae, taste and odor compounds can make it through the treatment process. While it may not be aesthetically pleasing, it is not harmful.

To help reduce the taste and/or smell, chill the water for a few hours or filter your water with a simple point of use carbon filter.

In late 2016, City of Loveland Utilities performed an Algae Mitigation Assessment and implemented several strategies to help reduce algae related taste and odor.

No. While algae may reside in the Green Ridge Glade Reservoir, any algae material is removed during the water treatment process and does not remain in the drinking water at your tap.

Algae releases taste and odor compounds that are normally absorbed by carbon during the water treatment process. During and algae bloom, or increase in algae, taste and odor compounds can make it through the treatment process. While it may not be aesthetically pleasing, it is not harmful.  

In late 2016, City of Loveland Utilities performed an Algae Mitigation Assessment. As a result of the mitigation study, we implemented several strategies to help reduce algae related taste and odor.

• We installed four SolarBee mixers in Green Ridge Glade Reservoir. A fifth was installed summer 2017.
• In 2017, Water Quality staff completed a powdered activated carbon optimization study to improve in plant taste and odor removal.
• Water Quality staff increased taste and odor monitoring at the intake structure to the Loveland Water Treatment Plant.
• We've contracted with a lake management company to apply algaecide to Green Ridge Glade Reservoir in the event of an unforeseen bloom. 

While these strategies will reduce the intensity and duration of taste and odor events, the possibility of future taste and odor events has not been fully eliminated.

Although it is not recommended to use for laundry due to possible staining of clothes, the water is still drinkable and can be used for normal activities such as showering, flushing toilets, washing dishes, etc.

If you experience staining of laundry due to discolored water, do not let the laundry dry. Wash the laundry using a rust removal product or contact City of Loveland Utilities to receive a cleaning product that will help remove the stains. Do not use chlorine bleach.

City of Loveland Utilities' water meets or exceeds all state and federal standards of the Safe Drinking Water Act. If you have additional questions, please contact 970-962-3721.

To learn more about Loveland's water quality, you may review the annual Water Quality Report.

Yes, Loveland water does contain fluoride. Fluoride is both added and naturally occurring in Loveland's water.

In 1952, Loveland City Council ordered fluoridation levels be maintained “to proper amounts as recommended by health and dental authorities,” and Water Division staff has adhered to that guideline since then.

On November 19, 2014, the Loveland Utilities Commission recommended that the current practice of fluoridating the City’s drinking water continue in support of the original City Council decision made in 1952. This recommendation followed public comment, staff information and technical information received from a number of sources.

View the City of Loveland Utilities' annual Water Quality Report to view the concentration of fluoride.

Staff from the Community & Strategic Planning Department can answer any questions that you have about the review process, information needed for the demolition permit, landmark designation, or any other historic preservation related questions. You can speak directly to Community & Strategic Planning Staff by visiting the Planning Window on the 3rd floor of the City Annex building. You can also e-mail or call:

Yes. New additions to historic homes are quite common, and are a perfectly acceptable method for helping a historic property owner meet today’s needs for more living space. A common misconception about new additions to historic buildings is that they should be constructed to be exactly identical to the original structure. New additions should be constructed in a manner that is sensitive to the scale and mass of the original structure, and with complimentary building materials, but not identical. It is important that the original structure can be easily distinguished from the new construction, and many inexpensive architectural design concepts and techniques are available to accomplish this desired trait.

Owners must apply to the HPC to move or demolish a structure, or to make any alterations to the exterior. You will need to fill out an Application for an Alteration Certificate if you plan major exterior alterations, repairs, rehabilitation, reconstruction, or new construction. These alterations will be evaluated using the Historic Residential Design Guidelines and a flexible set of standards and guidelines. The HPC has no oversight over changes to the interior, simple repairs, routine maintenance, landscaping, low fences or walls, or painting.

No, there is no obligation to restore or rehabilitate your property if it has been designated as a historic landmark. However, when renovation or rehabilitation activities are voluntarily undertaken by the owner, historic standards need to be followed to ensure that care is taken to avoid damage or destruction of the very elements that make the property historic.

Historic salvage is the process of disassembling a structure with the intent to save materials slated for the landfill which could be used again in other historic homes or projects. Older buildings often have unique exterior and interior details that differentiate them from other houses or buildings. Old doors, windows, wooden furniture, stair banisters, cabinets, doorknobs, ceramic tiles, clawfoot tubs, mantels, woodwork, porch railing and spindles, and many other materials can be sold to an architectural salvage company for resale to other homeowners wishing to restore their historic home or building. These architectural salvage companies are a vital resource for historic building owners to obtain historic materials that are no longer being manufactured today. In addition to providing resources for other homeowners, salvaging historic materials reduces the amount of waste going into a landfill and supports the City’s objective of recycling. The HPC has a list of architectural salvage companies that can be made available to you.

No. The HPC does not have the authority to deny a demolition permit. However, in some cases, the HPC may feel that the property proposed for demolition is too valuable a resource to lose. In these situations, the HPC will work with the property owner to highlight the building’s importance and seek nomination for designation as a historic landmark. If the owner is not interested in designating the property, the HPC may wish to explore the possibility of relocating the structure or providing an opportunity for salvaging historic materials from the building.

The list of monetary benefits far exceeds the obligations. The regulations over a designated property are often not as stringent as regulations in traditional HOAs. With a landmark designation comes recognition, protection, permanence, stability, potential for grant funds and zero interest loans, tax credits, increased property value, neighborhood renewal and pride of ownership.

Tax credits encourage the renovation and reuse of older buildings by directly reducing the amount of tax a property owner owes. Renovation activities can include façade restoration, masonry cleaning, repointing and repair, roofing and flashing, doors and windows, and many others. For example, if a property owner applies for the State of Colorado 20% Tax Credit for a $45,000 project, it would reduce the amount of taxes owed to the State by $9,000. If that property owner doesn’t owe $9,000 in State income tax in one year, then the tax credit can be spread out over a period of up to 10 years. All properties that have been listed on the Loveland Historic Register qualify for the State tax credits, and any income-generating property on the Register can qualify for Federal tax credits.

As per Chapter 15.56.170 of the Loveland Municipal Code, the HPC has 15 days to review the application. However, the HPC typically does not take more than 1 week to review the application, provided that the application is complete and has all necessary information.

If you have a property that was identified in the Loveland Historic Preservation Survey, your property will receive special attention when you are proposing to do work through the building division. Any partial demolition, full demolition, or relocation permits will be reviewed by the Historic Preservation Commission (HPC) to ensure that Loveland does not lose any invaluable historic treasures.

The Historic Preservation Ordinance allows the HPC to review all demolition and relocation permits for properties that are included in the Loveland Historic Survey in order to safeguard the City’s historic and cultural heritage, as embodied and reflected in its historic resources. This review period gives the HPC the chance to determine if the building or structure should be nominated for designation as a historic landmark, or if the proposed work will reduce its eligibility status.. The review also gives the HPC the opportunity to work with property owners to educate them about their historic property, inform them about the benefits of designating their property as a historic landmark, and act as a resource to property owners.

You must apply to the Historic Preservation Commission to move or demolish a structure, or to make any alterations to the exterior. Apply to the Commission for an Alteration Certificate if you plan any exterior alterations, repairs, rehabilitation, reconstruction or new construction. These alterations will be evaluated using the Historic Residential Design Guidelines.

The Commission has no oversight over simple repairs, routine maintenance, landscaping, low fences or walls, painting, or interior modifications. If you are unsure, simply contact the Community and Strategic Planning Division to determine if an Alteration Certificate is required. Even if you do not require an Alteration Certificate, staff is happy to provide you with information on best practices for maintaining the architecture and materials of your home.

There is no obligation to restore or rehabilitate your property if it is designated as a local landmark.

Basically, personal taste dictates what color you can paint your historic property. Loveland’s Historic Preservation Ordinance does not regulate color choices. If you choose, most major paint manufacturers have historic paint palettes available. Historic preservation requirements are often less stringent than most covenants and restrictions in contemporary housing developments.

The following resources can help you select a paint color that matches the historic character of your home:

National Trust for Historic Preservation - Historic Paint Colors -

Valspar - In partnership with the National Trust for Historic Preservation®, Valspar® offers a palette of over 250 colors documented from historic places across the country and representing American colors from a variety of periods and styles. 

Bungalow Colors by Robert Schweitzer also has several pages with exterior paint palettes

Requesting a landmark designation from the City of Loveland is voluntary, and is referred to as a “nomination”. Designation is a four (4) step process, which takes between 60-90 days.

Step 1: Pre-application conference with the Community and Strategic Planning Staff to determine the property's significance and discuss the designation process. Staff will outline the privileges and obligations of a local designation.

Step 2: Complete the Application for Designation of a Historic Landmark and deliver it to the Community and Strategic Planning Office.

Step 3: Upon confirming that the application form is complete, Staff will publish notification, schedule a public hearing with the Historic Preservation Commission, and post the property with a sign indicating that the property has been nominated to become a landmark on the Loveland Historic Register.

Step 4: At a public hearing, the Historic Preservation Commission will review the application and determine if the criteria for designation have been met. If the Historic Preservation Commission recommends a landmark designation, then a public hearing will be scheduled with the City Council for a final decision and approval of an ordinance to designate the property as a local landmark.

Call Utility Billing at 970-962-2111 to request printed usage history on your account. History is also available online. To view your account online, click here to register.

A grease trap is a device usually found inside a facility.

A grease interceptor is typically located underground, outside of the facility.

YES! Grease in a warm liquid may not appear harmful. But, as the liquid cools, the grease congeals and causes restrictions in the sanitary sewer collection line, lead to sewer backups, create operational problems in the pumping stations and at the City’s wastewater treatment plant.

If the grease removal device (trap or interceptor) is not maintained regularly it will not provide the necessary grease removal. It is important to have your grease removal device pumped out regularly and send in the required Maintenance Log Form. It is your responsibility to ensure proper measures are in place to comply with city codes and standards. The City has a responsibility to prevent grease related problems.

If you don’t stick to the maintenance schedule for your device, the following negative consequences could result:

• Your grease removal device will develop a noticeable septic smell, that will offend your customers;
• Bugs could start to breed in there, and crawl up the drain into your kitchen;
• Your grease removal device will become ineffective, and result in a sewer blockage either in your sewer line and/or the city sewer main;
• You will be in violation of city code and risk an enforcement action.

Various factors must be considered when sizing the trap or interceptor: location of the facility, type of food served, number of meals served, equipment discharge volumes, potential expansion, menu changes, and cleaning frequency.

The device must provide adequate residence time and a quiescent environment so that the wastewater has time to cool allowing time for the grease to rise to the surface where it accumulates until the device is cleaned.

An establishment that introduces fats, oil, or grease into the sewage system in is required to install a grease trap or grease interceptor.

Grease traps are required for small volume establishments such as: fast food (deli, subs) with limited menus, minimum dishwashing, and/or minimal seating capacity. Grease interceptors are required for large volume establishments such as: restaurants, grocery stores, fast food, hospitals, or school kitchens.

The Museum is available for public and private rental needs.

Click here for more information about the space available, fees and who to contact to reserve the room.

The Rialto Theater is available for private rentals for a variety of events.

For more information, please call Jan Sawyer, Theater Manager (970) 962-2421 or email at:
sawyej@ci.loveland.co.us

The Rialto Theater welcomes performing groups. For more information and details, please contact Jan Sawyer, Theater Manager at (970) 962-2421 or by email: sawyej@ci.loveland.co.us

Click here to get specific facility rental details and fees.

The Loveland Museum/Gallery welcomes local and regional artists to exhibit in our three galleries. Specific criteria must be met and can be obtained by contacting our Art Curator, Maureen Corey at (970) 962-2483 or by email: coreym@ci.loveland.co.us

The Loveland Museum/Gallery is unable to provide appraisals of the monetary value of materials offered as gifts, brought in for identification, or submitted for any purpose.

Accurate appraisals require expert knowledge of prices, which comes from observing the market closely and continually. Curators, who are not in the business of daily buying and selling, are not necessarily conversant with prices on the current market.

Appraisers can be located by checking the telephone directory under headings such as "Appraisers" or by doing an internet search.

The City budget can no longer support the on-going cost to keep the beach open to the public. We don’t have the money to cover operating expenses and with staffing reductions, we also don’t have staff to maintain it.

Operation of the beach is an on-going annual expense that includes the cost of lifeguards, operational staff, beach maintenance, trash removal, and more. 

The City of Loveland will continue maintaining the following swim areas during the summertime: The pools at the Chilson Recreation Center and Winona Outdoor Pool, and Splash Pads at Fairgrounds Park and Loveland Sports Park.

Boulders are a one-time cost that provides a visual and physical barrier, mitigating public safety concerns. We are aiming to keep people from climbing over the rock wall by trying to make the water’s edge look more like a shoreline and less like a beach.

For the cost of the boulder installation, equipment rental and rocks are estimated to cost around $20K. Existing park operations staff are providing the labor to keep rock installation at the lowest cost possible. This one-time cost is far less than the on-going annual cost of keeping the swim beach open.

Tickets for the Rialto Theater may be purchased at the box office or online.

Box Office Hours:
Tuesday - Friday: 12:30 – 5:30 pm
Saturday: 10 am - 1 pm
Box Office is open 45 minutes before ticketed events for ticket sales to that event only.

(970) 962-2120

or buy tickets online!

To register for a class at the Loveland Museum/Gallery, please call (970) 962-2410 during regular hours to pay with a credit card. To pay with cash or a check, please stop by the Museum's front desk.

Please register for classes at least one week prior to the class date to ensure your place.

See Current Classes

Museum Hours:
Tuesday, Wednesday, Friday: 10 am - 5 pm
Thursday: 10 am - 7 pm
Saturday: 10 am - 4 pm
Sunday: 12 pm - 4 pm
Second Friday of Each Month: 6 pm - 9 pm
Closed Mondays

The Barnes Complex Batting Cages are northern Colorado’s most complete outdoor batting cage facility. It features seven stations that house both slow pitch and fast pitch softball & baseball pitching machines.

Get more information about the Barnes Batting Cages

Simply call the course of your choice, and speak to the Golf representatives at that course for more information.

The Olde Course at Loveland: (970) 667-5256

Mariana Butte: (970) 667-8308

Cattail Creek: (970) 663-5310

You can also submit a Tournament Request online and someone can assist you!

All three Loveland golf courses offer various leagues at their specific locations. Reach out to the Pro Shops at each course for more information and league availability.

All lessons offered at Loveland courses go through Jax Jones Golf Academy.

JJGA has classes, lessons, and clinics available year round, from one-on-one private lessons to group programs for all levels of golfing ability. So if you are looking at getting into the game, or you just want to polish up a few skills, JJGA has you covered!

If you are just getting into the game, we recommend that you start out at Cattail Creek Golf Course. This 9-hole, Par 3 course is the perfect gateway between the range and a full-size golf course. While not easy, the course has shorter-length holes that can be friendlier to a beginner, and the course can be walked without too much effort.

Cattail Creek is also home to the Mini-Course, which is played with specialty equipment that encourages the same skills and rules that you use on the real course. To make the transition to real equipment even easier, Cattail Creek offers a 3-hole rate so you can get a taste of the real thing without having to commit to a full 9-hole round.

Still looking to just practice the basics? All three Loveland courses have a full-size driving range and practice putting green. Additionally, The Olde Course at Loveland offers two practice chipping greens to help polish up that short game.

The Loveland golf courses are here to assist you with your journey towards enjoying a lifetime of golf whether you’re a youngster or just a young at heart. You can find the following at all three of the golf courses: Mariana Butte, The Olde Course at Loveland and Cattail Creek.

• Group or private lesson instruction for various levels from the "I’ve never held a club before" to the "could you just help me with this one thing". 
• Practice areas that allow you to try out your skills before getting on the actual course. These areas can include putting greens, driving ranges and chipping areas.
• Set of clubs that you can rent for your golf round - saving you an upfront investment until you’re ready. Cattail Creek even offers free rentals, just ask the Pro Shop when you arrive.
• When you are ready to make your golf club purchase, our Pro Shops can help you find the best equipment for you!

All of the courses are set up with multiple colored courses or “teeing” areas.

As a beginner do not be afraid to play from the forward tees – usually colored yellow and red. Golf is way more enjoyable when you play from the tees that fit your current abilities instead of struggling through playing from the extended yardage tees. If you and your group are struggling to keep up with pace of play, you are always welcome to move up to a closer tee.

We ask that all golfers report to the pro shop at least 30 minutes prior to their scheduled time. This allows plenty of time for check-in, perhaps a little warm up on the range, and then arrival at the 1^st tee.

You can register for the tee time system by going to our Online Booking Portal.

You don't need to have an account to view open tee times, but you will need to register to reserve one. The below videos can help guide you through the process of making a tee time reservation, and where to make an account, if you need assistance!

Normal Tee Times: Golfers are able to make a tee time 8 days in advance starting at 8:00 p.m. online or through the automated phone system; in addition, the Pro Shops will be happy to assist you with your tee time reservation within 7 days.

Pre-Reserved Tee Times: You can also pre-reserve tee times 21 days in advance by paying an additional nominal fee per player.  This service is perfect when you want to arrange a guaranteed tee time for those out of town guests, bachelor round, or work-holiday.

Pre-reserved tee times can only be made over the phone, and payment for the pre-reservation must be made at the time the reservation is made. 

Cancelling/Modifying Your Tee Time: If you need to cancel or modify your tee time, please do so an hour in advance of your reserved tee time. Failure to cancel or modify your tee time in time may result in your account being flagged with a no-show. Multiple no-shows may result in additional fees or other tee time restrictions. By canceling or modifying your time, you show respect to the golf course staff and your fellow golfers and help to keep golf fees down. For more information on Golf Loveland's No-Show Policy, see here.

There are two easy methods to make a tee time for any of the three Loveland courses:

1)Visit our online tee time portal here.

2) Call or visit the Pro Shops directly:

• Mariana Butte (970) 667-8308
• Cattail Creek (970) 663-5310
• The Olde Course at Loveland (970) 667-5256

All three courses have expected pace of play times.

Mariana Butte Golf Course: 4 Hours, 35 minutes for 18 holes.

The Olde Course at Loveland:  4 Hours, 20 minutes for 18 holes.

Cattail Creek Golf Course: 1 Hour, 45 minutes for 9 holes.

If you have any additional questions about pace of play, feel free to reach out to the appropriate Pro Shop for more information!

Private golf carts are not permitted on Loveland’s courses unless they are already part of the Private Cart Legacy Program.  No additional private carts can be added to this program. This policy applies to Mariana Butte, The Olde Course at Loveland, and Cattail Creek golf courses.

In the past, a limited number of private carts were able to be registered for use. As of 12/31/2023, this program was transitioned into a Legacy Program, meaning no new private cart permits are being issued. Legacy Program permit holders may continue to renew their permits as long as they follow all course policies and regulations.

Notice: The Memorial Donation Program is temporarily unavailable while staff work on program updates. We anticipate accepting new applications again in fall 2025.

The Parks & Recreation Foundation works with the Parks & Recreation Department to allow Memorial Plaques, Memorial Benches, and Memorial Trees to be donated and placed in our Parks. Please follow the link to the proper information within our pages: Donations

The City of Loveland has weather cancellation lines which offer the latest on schedules/cancellations for athletics in the parks, etc.  The recordings on the weather cancellation line are updated a half-hour before your game is schdeduled to begin.

Please call the following numbers:
ADULT ATHLETICS  (970) 962-2388 and press option 3, then 1.
YOUTH ATHLETICS  (970) 962-2386 and press option 2, then 2.

These areas are not handled by the City Parks & Recreation Department.

Below are the contact numbers for those areas:
Boyd Lake State Park can be reached at (970) 669-1739.
Carter Lake and Pinewood Reservoir are handled by Larimer County Parks and Open Lands at (970) 679-4570.
Lon Hagler, Lone Tree, and Boedecker are managed by the Division of Wildlife and the State of Colorado. For further information about State Wildlife areas, please call 472-4300.

The Parks & Recreation Department can take reservations for the Norma & Lynn Hammond Amphitheater at North Lake Park. For more information, visit the Reservations page.

The Facilities Department can take a reservation for the Foote Lagoon Amphitheater, the Library rooms, and the Pulliam Community Building.  Please call to set up your reservation at (970) 962-2738.

Yes, under normal conditions, charcoal may be used in any grills at the park. 
You may also bring along your own propane grill, as long as you take it with you when you leave, and only use it on a paved/concrete surface. 

See below for further details in case of a fire ban:
A. Due to a STATE FIRE RESTRICTION or BAN:
ALL charcoal fires, or open fires of any kind may be banned in the public areas and park areas of Loveland if there is a State Fire Ban put in place by Governor's mandate. This includes use of the established park shelter grills. However, portable propane gas grills or electric grills are allowed to be used in this case. Tiki torches, Candles, or Log fires are banned at all times.
A. Due to a COUNTY FIRE RESTRICTION or BAN:
For further information about Larimer County Fire Restrictions or Bans, please visit their website here: http://www.co.larimer.co.us/

Shelter reservations can be made up to nine months in advance, and must be made at least seven days in advance of your reservation date. For more information, visit the Reservations page.

We would suggest that you make your reservations as soon as possible, as the park shelter reservations fill up early in the year.

Yes, you may purchase an Alcohol Permit for your special event, with a paid reservation. For more information, visit the Reservations page.

Yes, your dog is welcome at the park as long as it stays on a leash, and under human control at all times. You must also pick up after any messes made. No digging is allowed. Dogs are NOT allowed to swim in the lake or ponds at the parks, or to enter the Barnes Complex (softball fields or batting cages) at Fairgrounds Park.

There is also an off-leash Dog Park area now available at the Fairgrounds Park location for dogs of all sizes! There is even an area specific to smaller/shy dogs.  Please refer to further information regarding the Dog Park on the Fairgrounds Park web page HERE.

Reservations are not required, and gazebos/shelters/pavilions may be used on a first-come, first-served basis if they are not already reserved.  However, a reservation is suggested if you want to be assured a spot for your special event, and if you want access to electricity. If a reservation is made, the reservation will be posted in the area on the date of the reservation.  You may also call to check on availability (during regular office hours) at: (970)962-2727.

For more information, visit the Reservations page.

No vehicles are permitted on the turf or sidewalks at any time.  Our park gazebos/shelters/pavilions are wheelchair accessible from the parking areas.

In the case of reservations at Viestenz-Smith Mountain Park Area #2, the dirt parking lot at the top of the park is your designated parking area.  It has a dirt path which leads down to the grassy reservation area, and it is not suggested for wheelchairs.  Instead, you may need to drive down into the main parking lot to let off anyone who needs wheelchair access on the sidewalks. Then, you must go back up and park in the dirt parking lot set aside for your reservation.

A large group is usually defined as over 200 people, which is the maximum allowance for a reservation area at the largest pavilions in Fairgrounds Park. Most other parks are limited to 50 people or less. There are a few that allow 70-150 people if there is ample parking and restrooms available during your desired reservation period. 

If you have over 200 people that you would like at your event, please visit the Large Group Reservations page for more information.

Additional approval/permits may be required from the Police Department, depending on your group size and planned uses.

You may also want to look into use of one of the amphitheater areas, which can accomodate up to 300 people with no added permit process/costs. These areas do not provide chairs & tables, but you are welcome to bring in your own for your event.

The two amphitheater areas are:

• Foote Lagoon Amphitheater
• Norma & Lynn Hammond Amphitheater at North Lake Park

The Chilson Recreation Center offers FREE one-time equipment orientations to show people how to use the equipment properly.

There are also Personal Training, and Personalized Exercise Programs (body fat, fitness profiles, and exercise plans) available for those that want to focus on specific areas of fitness.

For those with special/adaptive needs, please contact the Adaptive Recreation Coordinator at (970)962-2462.

For more information, please view the Chilson Recreation Center web pages HERE. 

The Chilson Recreation Center has the following payment options available:

• Daily Entry Fees
• 10-visit Punch Passes
• Extended Use Passes for Residents (EUP)
• Extended Use Passes for Non-Residents (EUP)
• Senior Activity Cards (SAC)

The rates for these payment options vary by age group, and are broken down for you on the Chilson Recreation Center Hours & Fees web page HERE.

The Chilson Recreation and Senior Centers have regular hours of operation listed on the Hours & Fees web page HERE.

There are also Holiday Hours which are observed during specific holidays annually. They are generally advertised on the Hours & Fees web page, and in the Leisure Times Activity Guide each season.  Please see the most recent Leisure Times Activity Guide HERE.

The online registration feature for the Parks & Recreation Department is called WebTrac.

You may use it to register for most classes or activities that are offered through the Chilson Recreation Center.  You may access WebTrac HERE.

Many of our classes or activities have age restrictions or limitations due to safety and class structure issues. Those age restrictions or limitations cannot be overridden in most cases.

However, if you would like to inquire about a specific class, or speak to a Coordinator for a specific area of interest, please visit the Chilson Recreation Center web pages for further contact information HERE.

To download an electronic version of the Activity Guide, please visit the Activity Guide web page HERE.

The trail system completion is dependant on many factors.

Many trail sections are dependant upon new development, and are subject to completion of these subdivisions before the trail can be finished.

Please contact our Open Lands/Trails Manager, Marilyn Hilgenberg, at (970) 962-2443 for further information about Recreation Trail questions.

You may also view available information for the Recreational Trail on the web pages HERE.

The City receives funding from the Colorado State Lottery, which it uses for the construction of the recreation trail system. Capital Expansion Fees are also collected on new homes to supplement trail acquisition and development.

Please view the Parks & Recreation Department's Recreational Trail web pages HERE.

The City of Loveland Recreational Trail System is ever-changing and growing. There are many sections of the trail which are being built over long periods of time.  Those sections of trail are opened as quickly as possible, and are then added to the total distance calculations.  The trail will eventually complete a circle around Loveland of approximately 20 miles. 

Please call Marilyn Hilgenberg, Open Lands/Trails Manager, at (970) 962-2443 for further information about Recreational Trail.

You may also visit the Recreational Trail web pages HERE.

The markers along the trail denote each quarter-mile distance.

Please visit the Recreational Trail web pages for further information HERE.

The City of Loveland Recreational Trail System maps are currently printed and distributed through the Parks & Recreation Department and the Public Works/Traffic Department.

You may pick up a printed copy at the following locations:

• Parks & Recreation Administration Office - 500 E Third Street, Suite 200 - Loveland, CO 80537
• Loveland Bike & Pedestrian Facilities - 105 West Fifth Street - Loveland, CO 80537
• The Chilson Recreation Center - 700 East Fourth Street - Loveland, CO 80537

• Bicycle shops in Loveland

You may also visit the Parks & Recreation Recreational Trail web pages for further information, or view the Recreational Trail Map (PDF) ONLINE HERE.

Yes. We offer a team tennis program in the summer which provides children ages 8 – 18 an opportunity to compete in recreational, non-sanctioned matches against others of their same age and ability.

We partner with the Williams Tennis School to offer tennis programs. Please visit their website HERE.

We work with Williams Tennis School to offer a variety of classes for children ages 4-adult for all ability levels, beginner through intermediate.

Please visit the Williams Tennis School website for more about Youth Tennis opportunities in Loveland HERE.

Tennis courts are located at the following parks for public use:

• Dwayne Webster Veterans Park
• Edmondson Park
• McKee Park
• North Lake Park
• Osborn Park

The courts may be used at any time that they are not reserved for league play or a special event.

For more information about tennis courts in Loveland, please visit the Tennis & Pickleball page.

The VOA Meal Program serves lunch Monday, Tuesday, Thursday, and Friday at 12:00 noon.
There is a suggested donation of $2.50 per person, and is for people aged 60+ (and their spouses).
The menu is printed in the Saturday Reporter Herald newspaper, and reservations must be made in advance by calling (970)472-9630 by 1:00pm the previous day. Check-in time is 11:30-11:45am.

Please visit the Chilson Senior Center web pages for VOA Lunch location details HERE.

No, the Chilson Senior Center is a multi-purpose senior center which offers many activities to the senior community.

Please visit the Chilson Senior Center web pages HERE.

AMI is a technology solution that allows us to read your utility meters remotely without having to physical access the meter located at your property ' which boosts efficiency and reliability for everyone involved.

Technically, AMI is a system of meters, communications networks and software that allows for the wireless delivery of utility usage information and service alerts directly to City of Loveland Utilities. AMI technology automatically collects consumption data from electric and water meters and transfers this data over a secure network to a central database. The collected data is used for billing, analyzing usage trends, providing customers with 15-minute or hourly interval usage information and enabling advanced outage and leak notifications.

Seniors can purchase a Senior Activity Card (SAC) at the age of 62 or over.

The SAC will allow the senior who purchases it discounted rates, and priority registration to any of the activities at the Chilson Recreation/Senior Center. However, once the initial priority registration period for SAC holders has passed, ANYONE may register for senior classes or activities.

You do not need a SAC to participate in any of the activities at the Senior Center. If a fee is involved, you would pay the fee of a non-SAC holder to participate if you do not have an SAC.

Learn more by visiting the Chilson Senior Center web pages HERE.

There are numerous activities which are run through the Chilson Senior Center.

Please refer to the Activity Guide. Please download a copy HERE or call (970)962-2423 for further information.

Here are AMI's primary benefits to customers:

Convenience

Customers can expect fewer visits from utility personnel since all routine meter reading activities will be done remotely.

Speed and accuracy

AMI meters are extremely accurate and make our billing process much more efficient. Near real-time meter alerts will allow us to immediately identify issues, like leaks and outages, and respond to customer concerns more quickly

Enhanced customer service

Our staff will be able to answer customer questions more effectively with the increased insights that AMI provides.

New insights into utility usage

Our customers will be able to actively monitor their water and energy usage online, using an online portal showing detailed information about utility consumption.

Greater environmental stewardship

Remote meter reading means fewer trucks on the road, reducing emissions and benefiting the environment. In addition, AMI's data will allow us to make even smarter decisions about energy allocation as we continue shifting our energy production to 100% carbon-free energy sources.

The Bureau of Justice Statistics provides a source for local crime rate information. This site will allow you to conduct a side by side comparison of cities based on one year of data, single agency trends, or trends in one variable.

Local crime information is also available from CrimeMapping. This site allows you to search by either a location or a specific agency.

• Colorado State Patrol (970) 224-3027, make an appointment online
• Fort Collins Police Department (970) 221-6540, by appointment only
• Larimer County Sheriff's Department (970) 498-5100, Monday through Friday, 9-11am and 2-4pm
• Colorado State University Police (970) 491-6425, by appointment only
• Car dealerships
• Licensed diesel emissions inspection stations

Seasons Matter—Every summer, Loveland residents fire up their sprinkler systems and without thinking about how much irrigation contributes to their utility bill. Northern Colorado residents spend about half of their annual water usage on outside plants in the spring and summer. Check out the Residential and Business Water Efficiency Programs to help reduce your summer water usage.

What happens when you encounter an unexpected increase in water usage in your home or business? The culprit could be a leaky pipe.

In the majority of Loveland homes, the divide between Customer and City responsibility is marked by the water meter. Your water meter is usually located under a meter pit lid. Meter lids are usually in your front lawn and about the size of a salad plate.

If the leak is inside your property on the downstream side of the meter pit lid, the leak is your responsibility. If the leak is on the upstream side of the meter, the leak is the responsibility of the City.

My Meter is Inside my House

Some customers have their water meter located inside their home—usually in the basement. For that small group of customers, responsibility for leaks begins at the curb stop. The Curb stop has a cast iron top that is about 4” in diameter. In the center of the top is a five-sided nut and will often be located in the front yard.  If the leak is inside your property on the downstream side of the curb stop, the leak is your responsibility. If the leak is on the upstream side of the curb stop towards the water main, the leak is the responsibility of the City. The City will also repair and maintain the meter inside your home. Please call and schedule an appointment for service on inside meters. If you are unsure if your meter is inside, look in your basement for a City of Loveland water meter or call Water Metering at 970-962-3721.

Leaks and Backups in Wastewater lines

For outgoing waste water, the divide between customer and City responsibility is marked by the connection to the large wastewater main pipe. Customers are responsible for the connection that leads up to the main pipe. The City maintains the sewer main pipelines. Visit the F.O.G. section of this FAQ to learn more about how to prevent common clogs in wastewater lines.

City of Loveland Utilities will help you identify who is responsible for a leak. Meter crews will perform a leak check to see if your meter is reading usage even when you think your water is off.  If the leak is a City responsibility, crews will repair the pipes. If the leak is on the customer side, you should contact a plumber to locate and repair the leak.

Suspected leaks: Contact Water Metering at 970-962-3721

Emergencies:

Report a Water/Sewer Break: 970-962-3456

If City of Loveland Utilities discovers a significant leak, crews will order an emergency shut-off. If the leak is the responsibility of the City, crews will repair the infrastructure and your water will be restored quickly. If the leak is the customer responsibility, you will need to call a plumber and may request the water be turned back on when the leak is repaired.

You may request an emergency shutoff to perform necessary repairs. Do not access meter pits or vaults. City crews are trained to safely access and adjust equipment in meter pits to prevent damage or leaks.

Report a Water/Sewer Break: 970-962-3456

Whether big or small, leaks cause damage and leave you with unexpected expense. If you encounter a leak in your water connection, you are required to repair it within 30 days. If the leak is not repaired in a timely manner, your water service may be discontinued in accordance with Municipal Code 13.04.170 - Wasting water.

No. The Center for Disease Control (CDC), Federal Communication Commission (FCC), and the Colorado Department of Public Health and Environment have all determined that advanced metering infrastructure (AMI) is safe for use in and near homes. Research has shown that even Wi-Fi routers emit significantly more RF emissions than advanced meters!

Here's how the radio frequency (RF) levels compare to other common household devices:

Leak is a ”Customer Responsibility”

Billing adjustments cannot be afforded for leaks on the customer side. Please repair leaks quickly to avoid excessive charges.

Leak is a “City Responsibility”

If the leak is found on the City side and repaired by city crews, contact Utility Billing at 970-962-2111 for a billing credit based on the estimated amount water loss. If you are a wastewater customer, your Winter Quarter Average (WQA) may also be adjusted appropriately. Learn more about the WQA in the “How is my utility bill calculated” section of the FAQ.

The Loveland Police Department allows citizens to accompany uniformed patrol officers during the course of their assigned duties. This perspective provides the citizens with an opportunity to see police officer work first hand. There is an age restriction for the ride-along but it is subject to the on-duty supervisor’s discretion. The subject must be at least 14 years of age. All riders must sign a waiver and any rider under the age of 18 must have their waiver signed by a parent or legal guardian. Riders are limited to two rides per year.

The Ride Along Request Form can be brought in to the Police Department Records Section, faxed, or emailed (contact information at the top of the form.) Signatures are required on pages 1 and 3 for all riders, and page 4 for riders under age 18. For more information, please call 970-962-2267.

Starting June 23, for the 2025 operating season, physical restroom facilities will generally be open Thursday through Sunday, 7 a.m. to 9 p.m., to accommodate days and times in which our parks have the highest visitation. There will be a port-a-let restroom at each location, available each day.  

Loveland Sports Park will keep its existing restroom hours near the playground, which are daily, 7 a.m. to 10 p.m., and other restroom facilities at the park will remain open Monday through Friday, 4 to 9 p.m. and 7 a.m. to 9 p.m., Saturday through Sunday.   

As Loveland’s newest, and possibly busiest playground, restrooms at Willow Bend Park and Natural Area will be open daily. 

Previously, restrooms were open Friday through Sunday, 7 a.m. to 9 p.m. and some had availability Monday through Thursday, 4 p.m. to 9 p.m.  

Restrooms are typically open April 1 through the end of October.  

If you are experiencing financial hardship due to a water line repair, please refer to the Utility Financial Assistance page to see if you qualify for community financial aid.

Crews from City of Loveland Utilities will knock on your door to let you know of their arrival and install your new electric meter. All pets must be indoors, and any gates restricting access to your electric meter(s) must be unlocked for crews. Installations usually take 10 minutes or less and may require a brief power outage. If you need to schedule an appointment for your installation or if you have any questions about AMI during our deployment process, call us at 970-962-3000. 

Here's a short video showing you what to expect during your installation:

The Parks and Recreation Department developed an operational schedule that balanced our available budget and staffing resources with hours of operation. Staff identified locations and hours that aligned with high visitation trends and programmatic use, and balanced staff capacity in an effort to keep restrooms open in a safe and functional manner.

Refrigerators
- Old refrigerators and freezers are notoriously inefficient. Depending on the age of your refrigerator, upgrading to an energy star unit can save hundreds of dollars per year in energy costs. To check the estimated savings for upgrading, visit the Energy Star Flip Your Fridge Calculator.
- If you have a second refrigerator or a standalone freezer, consider removing the second unit or using it only seasonally to save on your bill.
- City of Loveland Utilities offers free recycling and a $35 rebate to help you replace your old unit with a newer, more efficient one

Dishwashers
- Try not to run your dishwasher until you have a full load of dishes.

Washer/Dryer
- Try setting your washer to cold wash to save the energy used to heat water
- Try not to run your washer until you have a full load of laundry
- Air-dry your clothes when possible

Increased Usage
- Customers often find that even efficient appliances can yield a high bill when family comes to visit or during a “stay-cation.” The number of people in your home and the amount you use your appliances will add up over time. Consider spending time outside when you can and turning off electronics when not in use.

Energy Vampires
- Even when you are not currently using an appliance, any electronic device in your home will use a small amount of energy if it is plugged in.
- Unplug known energy vampires such as TVs, computers, coffee makers, cellphone chargers, and even treadmills when not in use
- Power strips allow you to turn off groups of electronics at a time and many also protect against electrical surges.
- Smart plugs and power strips can be a convenient solution to energy vampires. Check out the rebates for smart power strips available to  customers on our residential rebates page.
- Consider Upgrading
      - Older appliances are often more inefficient than their newer counterparts.
      - Look for the Energy Star and Watersense labels on new appliances.
      - If you are in the market for an upgrade, visit the our residential rebates page to assure you get the most out of your purchase.

City of Loveland Utilities offers rebates on many popular efficiency measures which can be found on our residential rebates page or the Efficiency Works business rebate page.

Some rebates we do not offer include: solar installations, electric vehicle chargers, DIY turf removal outside of our Lawn Replacement program or dishwashers.

City of Loveland Utilities offers free sprinkler assessments during the summer season in partnership with Resource Central. Consultations last about 90 minutes and can help you save thousands of gallons of water each year and keep your lawn healthy.

Consultations last about 90 minutes and include:

• A visual inspection to pinpoint any problems in your sprinkler system
• Tests to measure the precipitation rate of your sprinkler system
• Tests to determine how evenly the water is covering the intended area
• Soil sample to determine root depth and soil type

Learn more about Slow The Flow and other Water Efficiency Programs.

Schedule (or get on the waitlist) online: Resourcecentral.org/sprinkler or by calling (303) 999-3824

City of Loveland Utilities currently offers two options to explore your unique home energy usage via Home Energy Assessments. Assessments are highly recommended if you have an interest in reducing your bill or being more environmentally friendly. Audits are tailored to provide you specific guidance based on your home, needs, and budget.

Efficiency Works Homes 

Home Assessments conducted by Efficiency Works Homes are the most robust option for energy efficiency. Assessments include:

• Whole-house visual inspection
• Blower door test
• Infrared camera scan
• FREE energy and water saving products such as light bulbs, faucet aerators, low flow shower heads, and more!

Learn more at Efficiency Works

Larimer County Conservation Corps

From December to May, City of Loveland Utilities customers can also participate in a free home efficiency assessment through Larimer County Conservation Corps. During the assessment a team of Corpsmembers will:

• Conduct a basic inspection of your home’s insulation, appliances, windows, toilets, and heating/cooling system
• Install appropriate efficiency measures based on your home’s needs. These products may include LED light bulbs, water conserving shower-heads and aerators, smoke/carbon monoxide detectors, clotheslines and high-efficiency toilets
• Educate you about water and energy efficiency practices and services

Learn more and sign up online or by calling (970) 498-6660

Please review bill pay assistance, efficiency assistance and other resources on our assistance page. 

If you represent an agency that provides financial assistance and would like your agency added to this list, please email City of Loveland Utilities Customer Experience

F.O.G stands for Fats, Oils and Grease. Everyone has likely inadvertently put a little F.O.G. down the drain, but out of sight should absolutely not be out of mind when it comes to your drains. Fats, Oils and Grease are found in meat, fish, butter, cooking oil, mayonnaise, dressing, gravy, sauces and food scraps. F.O.G. can cause big problems and commonly occurs around the holidays when people are preparing large meals. 

• Putting F.O.G. down your drain increases the need for sewer maintenance and repairs resulting in higher utility costs and even regulatory fines. 
• F.O.G. can clog pipes, resulting in costly sewer repair bills.

You have a stake in the sewer line that runs from your home or business to the Water Reclamation Facility. Every effort you take to reduce unwanted pollutants in the sewer benefits you and the City of Loveland economically and environmentally.  

The City has explored closing sites heavily impacted by encampments, but City officials have determined that it is important to further evaluate the impacts of any related policy decision before closing sites for all public access. 

On May 3, 2022, Loveland City Council directed City Manager Steve Adams to draft an ordinance that would allow the city to remove encampments from public property as soon as possible. City staff will work to write this ordinance to be presented at an upcoming City Council meeting, but coordinating the logistics will take longer. Those details will be updated when we have them. 

Yes, you'll be notified prior to your meter installation. If you have an email on file with us, you’ll receive an email 2-3 weeks before our installers are in your area. We’ll also deploy yard signs in your neighborhood 2-3 weeks before meter exchanges begin. If the contact information on your utility account needs updating, give us a call at 970-962-2111.

We have evaluated our costs and staffing and this adjustment stays within our budget. This change remains within our anticipated operating cost with the goal of reducing overtime hours.

Garden-in-a-Box kits are a selection of professionally designed perennial gardens that help you save water and beautify your landscape. These xeric (low-water) garden kits include starter plants, a plant and care guide, and plant by number maps, making this perfect for all gardening levels. In partnership with Resource Central, City of Loveland Utilities offers a limited number of $25 discounts to water customers.

• Discounts are offered in the Spring and Fall annually. You can sign up for the early notification list as early as January.
• Learn more about Garden-in-a-Box and other Water Efficiency Programs. 
• Order online: ResourceCentral.org/Gardens or by calling: (303) 999-3820 x222

City of Loveland Utilities offers rebates on a variety of home improvements. These upgrades must be completed by an approved contractor in order to qualify for a rebate. Approved contractors can be found at effficiencyworks.org. Some rebate-eligible upgrades include:

• Heat pump HVAC systems
• Smart thermostats
• Heat pump water heater
• Windows and doors
• Insulation and air sealing

Comprehensive list of eligible upgrades and rebate requirements for residential electric customers can found through Efficiency Works.

To participate in an Efficiency Works Home Energy Assessment, you must:

• Be a City of Loveland Utilities residential electric customer. 
• Be home while the assessment is completed
• Occupy a single-family detached home or an attached townhouse (up to a four-plex). Multi-family homes are not included. 

An assessment is sometimes required to qualify for home upgrade rebates. Visit our residential rebates page to learn more about rebates.

Decisions regarding whether to install solar panels, and through which company, are the customer's responsibility. City of Loveland Utilities recommends consulting with an expert third-party before making investment decisions for your home.

• Learn more about rooftop solar rates
• Learn more about interconnection requirements

A Sprinkler permit is required if you are planning to install a new sprinkler system, repair, expand or modify your present sprinkler system, you must meet the requirements of the Loveland Municipal Code and the Colorado Cross-Connection laws. Permits are free and required for all homeowners and contractors.

Property owners can perform normal maintenance activities on their sprinkler systems including replacing sprinkler heads or repairing a leak without obtaining a permit.

The sprinkler permit application can be found on the cross-connection webpage

Front Range summers get hot! But you can beat the heat with a few simple tricks:
- Turn your thermostat up before you leave. City of Loveland Utilities offers rebates on smart thermostats to make this even easier.
- If you use window A/C units, make sure they are qualified to cool the room size they are in and be sure to turn them off when you leave the room.
- Close blinds and curtains during the day to keep the sun out.
- Turn on ceiling fans in rooms that are occupied to help them feel cooler
- Avoid using the oven, which heats up your home, and cook outside instead.
- Water your lawn more efficiently by adopting a cycle and soak watering schedule or signing up for a free sprinkler consultation.

• Barnes Complex Fields 5 and 6, 405 Cleveland Ave.
• Benson Sculpture Garden, 1125 W. 29^th St.
• Centennial Park, 977 W 1^st St.
• Dwayne Webster Park, 401 W. 13^th St.
• Fairgrounds Park, 700 S. Railroad Ave.
• Kroh Park, 5200 N. Cleveland Ave.
• Loveland Sports Park, 950 N. Boyd Lake Ave.
• Mehaffey Park, 3285 W. 22nd St.
• Namaqua Park, 730 Namaqua Rd. (port-a-let only)
• North Lake Park, 2626 N. Taft Ave.
• Osborn Park, 1615 4^th St. SE (port-a-let only)
• Seven Lakes Park, 1975 Park Dr.
• Willow Bend Park, 2538 E. 1^st St.

City of Loveland Utilities offers a $35 rebate to electric customers who recycle their old refrigerators and freezers through the free recycling program.

Rebates on other select appliances such as clothes washers, heat pump dryers, induction cooktops, etc. can be viewed on our residential rebates page or the Efficiency Works business rebates page.

Visit the backflow page to learn more about backflow and required backflow assemblies on new and existing sprinkler systems.

City of Loveland Utilities does not endorse or recommend any particular solar company. Decisions regarding whether to obtain this service, and through which company, are the customer's responsibility.

• Learn more about rooftop solar rates
• Learn more about interconnection requirements

If your electric and water meters are outside your home or business, no, you don't need to be home.

If one or more of your meters are inside, yes, an adult age 18 or older will need to be present.

• Learn more about High Strength Sewer Charges
• View Rates, Charges and Fees

Within our budget, our goal is to keep offering great experiences while making sure we can properly care for our parks and facilities, which are supported by the General Fund – your tax dollars. This is reflected in the City’s 2025 budget, adopted by the City Council in October 2024 which focused on maintaining essential services, prioritizing public safety, and staying compliant with legal and contractual obligations

Loveland Police Department has developed policies and procedures regarding the release of reports that are in compliance with both legislative and case law, balancing public disclosure with privacy rights. Colorado state law and the Loveland Police Department regulates who may receive copies of cases depending on a variety of circumstances such as (but not limited to) the type of report, status of the investigation, involvement in the report, and ages of individuals involved in the report. In some instances your copy of the report may have certain information blacked out depending on the disposition of the case or the persons involved.

Copies of police reports are generally available three working days after the incident has been reported and most reports are free of charge. If a report is older than 5 years, three business days may be required to process the request.

To request a copy of a police report you need to provide any pertinent information including names, dates, locations and case number if known. You may request this information by completing this form Records Request and either fax or mail it. Please be sure to sign your name in the signature field and include the date.

1. Fax the request form to the Records Section at 970-962-2916.
2. Mail the request form to the Loveland Police Department Records Section at 810 E. 10th St., Ste. 100, Loveland, CO 80537. Be sure to include a self-addressed stamped envelope.
3. Visit the Loveland Police Department at 810 E. 10th St. between 8AM and 5PM Monday through Friday.

If you mail or fax your request, it takes approximately 3 business days from receipt of request to process the report. If you come to the Loveland Police Department your request can often be processed within 15 minutes of arrival.

Please note that names, addresses, telephone numbers and any other information contained in any police report may not be used for the purposes of soliciting business for pecuniary gain. CRS 24-72-305.5

If you have additional questions on obtaining copies of police reports, please call 970-962-2267. If you get voicemail, please leave your name, phone number and brief message and a Records Clerk will return your call.

• Scrape all food waste into a lined garbage can. Putting food wastes down the drain increases the oxygen needed to treat wastewater. 
• Keep a strainer in your sink to capture residual solids. Minimize the use of the kitchen garbage disposal. This step will also help prevent backups, save water and save you money.
• Use a paper towel to wipe oil and grease from pots, pans and utensils.
• Place waste oil and solidified grease into a suitable container after it has cooled to be disposed of in the trash.
• Recycle cooking oil (e.g., from turkey fryer) at the City’s Recycling Center.

Utility equipment in your yard or the easement near your home can include transformers, electric utility boxes and cable, fire hydrants, meter pits, meter readouts and manholes. These guidelines help ensure the safety of crews, eliminate delays when restoring service during outages and ensure emergency personal have quick access to fire hydrants.

Electrical Equipment

• Look up before you plant trees. Do not plant trees next to or under overhead power lines. The little tree you're planting today could eventually grow into the lines, creating a safety hazard for our maintenance crews. Plus, fallen limbs are a leading cause of power outages.Leave 5-foot clearances on the side and back of electric utility boxes and at least 10-foot clearance in front of electric utility box doors.
• Do not paint transformers or other electrical equipment. Contact City of Loveland Utilities if equipment needs attention.
• Keep shrubs trimmed and landscaping materials at a minimum to allow visibility to electric crews. 

Fire Hydrants

• Leave a 3-foot clearance around fire hydrants.
• 15-foot clearance above hydrant.
• 18-inches of vertical clearance from the hydrant’s base to the center of the large cap. This allows crews to quickly connect fire hoses and/or conduct maintenance.
• Keep trees 10-feet from hydrants and bushes 5-feet from hydrants.
  Keep shrubs trimmed and landscaping materials at a minimum to allow visibility to utility crews and emergency personnel
• Never paint a fire hydrant.
• Do not obstruct the view of the hydrant from the street in any direction.

Meters and Meter Pits

Leave a 1-foot clear semi-circle around meter pits and manholes and clearance completely open to sidewalks or curbs.

• • Keep shrubs trimmed and landscaping materials at a minimum to allow visibility to meter readouts, meter pits and manholes. Please do not fence in your electric meter or build structures over manholes and water meters. 

Resource Central is an award-winning nonprofit in Boulder, Colorado, that helps municipalities and water districts achieve their water conservation goals. Working in collaboration with more than 40 water providers, their conservation programs have helped Colorado families save over a billion gallons of water since 1976.  

Resource Central has been a beloved long-time partner for City of Loveland Utilities. We've actually partnered with them for 17+ years to provide customers with discounted waterwise gardens.

They also coordinate the Slow the Flow complimentary irrigation audits, the Lawn Replacement waterwise landscaping program, and seasonal waterwise landscaping webinars that cover a variety of current outdoor conservation topics, all of which benefit Loveland customers. 

City of Loveland Utilities encourages customers to clear trees from the electric service wire entering your home to prevent individual outages. Keeping the service wire clear of trees is the responsibility of the customer. To promote safety during tree trimming we will disconnect your service during normal business hours at no charge. Call (970) 962-3581 at least 24 hours in advance to schedule.

To report trees in the secondary distribution lines or primary distribution lines call (970) 962-3581. When you call, be prepared to give your name, address, telephone number so that we may contact you if necessary to assist us in locating the fixture for repair.  

Balancing comfort the comfort of your home with your monthly utility bill may seem like a challenge, but it doesn’t have to be. Some recommendations for colder weather include:

- Turn your thermostat down before you leave. City of Loveland Utilities offers rebates on smart thermostats to make this even easier.
- Keep your home at the lowest temperature you can comfortably tolerate. That might mean bundling up a little while you're inside, but turning the heat down even a few degrees can mean big savings.
- Open blinds and curtains during the day to take advantage of natural heat from the sun.
- Seal gaps in doors and windows to keep cold air out.
- If you use space heaters, make sure they are qualified to heat the room size they are in and be sure to turn them off when you leave the room.

No, the previous reduction in hours of operation are the result of staffing resources. 

No, the previous reduction in hours of operation are the result of staffing resources. 

1. It will be placed in a bin at the Loveland Recycling Center. When enough units have been collected All Recycling will pick them up and take to their facility in Denver 
2. Metals, plastics and glass are recycled 
3. What little remains will be sent to a landfill

Restrooms at these facilities are not impacted by the 2025 reduced general fund budget. The City of Loveland Parks and Recreation Department's Open Lands and Trails Division is funded by special revenues, including Loveland's portion of the Larimer County Open Space Sales Tax, the Colorado Lottery Conservation Trust Fund, and Capital Expansion fees from new development with no impact on the City's General Fund. 

 Please review our Rates, Charges and Fees page for a breakdown of the charges on your City bill. 

City of Loveland Utilities offers rebates on Energy Star certified smart thermostats. Rebate applications may be submitted online or you can get an instant rebate by purchasing a thermostat directly through the Efficiency Works Store. View our residential rebates page for more information. 

By utilizing properly installed surge protection to prevent damage, especially to sensitive electronic components. 

For equipment such as computers or network servers, an uninterruptible power supply (UPS) can offer protection from low service voltage or outages and can help eliminate or reduce the loss of important data. These systems, usually composed of batteries and voltage monitoring, are designed to provide short-term power in the event of an outage and allow for a more graceful shutdown for sensitive equipment. A UPS does not provide long-term power but helps minimize immediate losses due to a power outage. UPS systems range from single-point backup devices serving a computer to large battery banks for industrial facilities. 

What are the current utility rates?

View the full schedule of Rates, Charges and Fees

What are this year's rate changes?

City of Loveland Utilities announces upcoming residential rate changes in the newsletter that comes with your bill—usually around November. Keep an eye out for this newsletter to see the simple explanation, including the dollars and cents that apply to an average household. If you missed it, you can view all of the City Update newsletters online at lovgov.org/CityUpdate

How are rate changes determined?

City of Loveland Utilities is committed to keeping utility costs low and reliability high for all customers. As a non-profit utility, rate dollars are directly reinvested to maintain high-quality services. Current service rates are drafted alongside expert rate consultants every three years. Rates are approved by the Loveland Utilities Commission (LUC) and then City Council before they are set in stone.

You can see the proposal for each change by examining the relevant LUC meeting packet. Annual rate proposals can often be found in the September LUC packet of the year prior. Click on “LUC Packet” to see what LUC was given when making this decision.

Additionally, you can read the approved meeting minutes or listen to the audio recording of that LUC session from the calendar entry page.

Generally, public restrooms have a lot more use, wear and tear than a private restroom and require higher levels of cleaning and maintenance protocols. Regular monitoring and maintenance keeps them clean, safe, and accessible for everyone. Routine cleaning helps prevent health risks, while regular checks ensure supplies like soap and toilet paper are stocked and trash is regularly removed. Monitoring also helps us identify and address any damage or safety concerns quickly, so our parks remain a welcoming space for all visitors.  

• Learn more about Residential Energy Efficiency Programs
• Learn more about Business Energy Efficiency Programs

The spring garden sale usually begins March 1st and popular gardens can often sell out within the first couple weeks. Garden kits have been known to sell out completely by early April, so it's important to act quickly when sales are advertised, or sign up for the interest list to get upcoming sale reminders. 

Typically, Resource Central will offer a fall garden sale in mid-summer which allows customers to take advantage of the remaining planting season by focusing on perennial plants which will survive though the winter and give customers a head start for the next spring.

Discounts from City of Loveland Utilities are offered on a first come, first serve basis and may not remain available for all customer purchases.

Restrooms often require extra maintenance. Staff sometimes need to address maintenance issues and restock bathrooms outside of normal operating hours.

If you have further questions or would like more details, please don’t hesitate to reach out to our Parks and Recreation Department at parks@cityofloveland.org. 

There are a few different ways to accomplish this. 

+ Call the Professional Standards Unit at 970-962-2834;

+ Visit the Police Department and speak to the on-duty shift Supervisor;

+ Visit the Police Department and request a "Complaint Packet." There is also the option of having the information mailed, if needed.

+ Fill out and submit this online form.

In total, the City of Loveland has 19 restroom structures across 12 parks, each averaging six to eight stalls. 

• Learn more about Residential Water Efficiency Programs
• Learn more about Business Water Efficiency Programs

Beyond achieving regulatory compliance, CCRs provide water customers with detailed information about drinking water quality, results of laboratory testing and other items of interest.  As the name implies, we are hopeful the transparency in these reports raises consumer confidence in the quality of their drinking water. 

There are not requirements to replace existing sprinkler heads with a drip system.

However, waterwise landscaping requires much less watering than traditional lawn grasses or non-waterwise plants. It's highly recommended to convert or adapt your irrigation system to match the future needs of your garden.  Homeowners or landscape professionals are both capable of converting regular sprinkler heads to a drip system.   

Website with helpful information
Video on converting a sprinkler system to drip
Rebates on outdoor water saving equipment

If restrooms are vandalized, damaged or unsafe, then they will be closed for maintenance and repair with closure signage posted. Additional maintenance work is needed anytime damage occurs such as unflushables, broken doors, graffiti, biohazard materials and other inappropriate uses.  

In Loveland and in other communities, damage and misuse in public restrooms is a frequent consideration that impacts staff capacity and restroom availability. These impacts are often experienced weekly, and in some weeks, we experience more damage than others. 

If you see a City of Loveland park facility being damaged, please call 911. 

Here is an example of vandalism that occurred at Mehaffey Park on March 19, 2025. In addition to closing the restroom, it took 32 staff hours to clean and fix that facility before we could reopen it. 

Am I required by the City to have insurance on my water and/or wastewater service lines?

City of Loveland Utilities periodically receives phone calls from customers who are concerned about letters they have received from insurance companies offering coverage for customer-owned water lines.

City of Loveland Utilities does not require customers to carry this insurance, and it does not endorse or recommend any particular insurance company. Decisions regarding whether to obtain this insurance, and through which company, are the customers responsibility.

The Consumer Confidence Report, or Water Quality Report, includes facts about:

• The sources of your water
• How we work to protect watersheds from which our raw water flows
• How your water is tested, treated and purified
• Specific results of our water quality testing program
• Other related information

Good news - Loveland water consistently meets or exceeds all state and federal drinking water quality standards.  In some cases, Loveland water is even higher quality than bottled water sources.  Read the most current Drinking Water Quality report. 

For a previous version of the report or to request a hard copy call us at 970-962-3000.

Garden In A Box welcomes many repeat customers each year. It's common for customers to slowly transition areas of their lawn over several years to manage financial costs, spread out labor commitments, or because they realize how much they love the program and their gardens after the first year.  

Consider checking out some of our resources on the outdoor water efficiency page where you can get do-it-yourself ideas for lawn removal, plant selection and xeriscaping principles.   

Garden In A Box kits are also available through the Lawn Replacement program if customers are interested in receiving assistance in transitioning additional grass areas to a waterwise garden. 

Portable restrooms still receive daily service from Parks and Recreation staff and are subject to removal when damaged or unsafe. These considerations impacted the changes made across the park restroom inventory and hours of operation. We appreciate your understanding as we work within our current staffing levels to keep our parks and all available restroom facilities, permanent and portable structures, safe and enjoyable for everyone.  

You can apply with a project idea which includes do-it-yourself elements and can then choose the discount that works best with that project – i.e.  

• if you want to receive a discount on lawn removal, but you’re interested in replacing that space with landscaping other than a Garden In A Box; 
• or if you’re already working on larger/alternate lawn removal projects with landscape professionals or removing lawn on their own, you could apply to only receive complimentary Garden In A Box kits.   

However, projects must be approved ahead of time and completed in the same year to receive discounts or complimentary gardens.   

There are no retroactive benefits or financial rebates available if you’ve transitioned landscaping without receiving a written project approval from Resource Central. You can review our Programs and Rebates pages for possible benefits.  Our outdoor water efficiency page also has lots of useful resources for do-it-yourself projects.  

No. It is not a viable option as the City’s staff resource capacity and funding are not available.

Addressing homelessness requires collaboration and resources. While the City can no longer lead this effort, we remain committed to being a community partner. With that in mind, the City is engaging various groups including nonprofits, faith groups, businesses, and residents to explore long-term, community-driven solutions.

Beginning October 1, 2025, enforcement of the encampment ordinance by the Loveland Police Department will be limited without a local shelter.

That said, LPD engages with community members consistently, day and night. That engagement does not change based on whether a person is homeless. The closing of the SRF will not prevent officers from responding to complaints involving disruptive, problematic, or criminal behavior.

The City’s trespassing ordinance is another tool that can be used in more limited circumstances to address camping and impacts to City property on a case-by-case basis.

While it is not designed to fully address the broader challenges of encampments, this ordinance prohibits use of public parks and facilities, public grounds, and trails:

• When they are closed.
• If they are being used for purposes other than what the public space is intended for.

It also prohibits camping on private property. We have successfully and selectively cited camping using the trespassing ordinance in the past, and it remains a practical tool that can support broader enforcement efforts on City property.

The City has temporarily opened the LRC (137 S. Lincoln Ave.) for overnight shelter on a priority basis for individuals with the greatest need. Indoor space will be prioritized for women and individuals with physical disabilities. Others may camp behind the facility using their own tents.

This temporary use is supported by a temporary permit through March 15, 2026. The City is evaluating this approach daily in collaboration with nonprofit partners and community stakeholders, while continuing to explore additional short-term options and long-term solutions.

During the Oct. 7 virtual City Council meeting, City Council discussed early real property ideas in executive session. Executive sessions are confidential under Colorado law to allow Council to consider sensitive matters—such as negotiations or proprietary business proposals—without compromising the City’s position. These discussions are also preliminary in nature. Should Council choose to move forward, any formal decisions or next steps will be addressed in a public meeting.

As previously shared, the City has been working closely with community partners over the past several months to explore a long-term, inclusive strategy that incorporates wrap-around services. This approach also emphasizes prevention—addressing root causes of housing instability, including the need for affordable housing.

We are encouraged by the productive conversations taking place and the positive direction of this work. However, we are not yet at a point where formal proposals are ready for public discussion or decision-making. When that time comes, the City is committed to engaging the community and ensuring transparency around any proposed path forward.

Larimer County officials confirmed in May 2025 that they are not considering development of a regional shelter for people experiencing homelessness and do not have the resources for a project of this magnitude.

The County is the local government partner for a Regional Homelessness Strategy for Larimer County being produced by Homeward Alliance. Working with partners including Loveland, Fort Collins, Estes Park, Larimer County, and the Northern Colorado Continuum of Care, the plan is expected in September 2025. The strategy, based on stakeholder input, will be presented at the regional elected officials meeting in Timnath that month.

 The SRF opened in April 2023 and was approved for a two-year temporary permit under the Emergency Encampment Ban Ordinance. Based on City Council guidance provided during the February 25, 2025 Study Session, the City of Loveland extended the temporary permit for the South Railroad Facility Shelter (SRF) at 300 S. Railroad Ave. through Sept. 30, 2025. The SRF closed on that date.

First and foremost, The City is trying to do the right thing in the short-term while we work to identify a sustainable long-term solution with the community. The LRC isn’t a perfect solution, but there are no perfect solutions.  

Our team is doing everything we can to respond quickly, safely, and compassionately while balancing limited staffing, space, and resources. 

The City has temporarily opened the LRC (137 S. Lincoln Ave.) for overnight shelter on a priority basis for individuals with the greatest need. Indoor space will be prioritized for women and individuals with physical disabilities. Others may camp behind the facility using their own tents.

This temporary use is supported by a temporary permit through March 15, 2026.The LRC will operate on a 24/7 schedule during this period.

The Loveland Resource Center (137 S. Lincoln Ave.) will continue offering daytime services, and LRC staff and nonprofit partners will continue connecting individuals to resources, including shelter options in northern Colorado.

The Loveland Street Outreach Team, launched in 2024 with SummitStone Health Partners, continues connecting individuals to services, Contact: 970-494-9956 or OutreachLoveland@summitstonehealth.org.

The full ordinance authorizing the emergency unauthorized encampment ban is on our homelessness webpage, lovgov.org/homelessness, but in short, the City Council determined that an emergency ordinance was necessary on this issue to mitigate unreasonable risk of fire and preservation of public and private property across the City. The ultimate goal is to ensure public health and safety for our community.

Neither the City Charter nor state law requires City Council to seek a public vote on the enactment of an emergency ordinance. According to the City of Loveland Charter, an emergency ordinance shall require the affirmative vote of two-thirds (2/3) of the entire Council and may be introduced and finally adopted at any regular or special meeting, shall require only one (1) reading, and shall not require publication prior to final adoption.

No, but the Chilson Recreation Center offers a reduced fee program available to Loveland residents who qualify based on income. Learn more about low income fee applications. 

Early property ideas were discussed during the Oct. 7, 2025 executive session of City Council.  Executive sessions are confidential under Colorado law to allow Council to consider sensitive matters—such as negotiations or proprietary business proposals—without compromising the City’s position. These discussions are also preliminary in nature. Should Council choose to move forward, any formal decisions or next steps will be addressed in a public meeting.

As previously shared, the City has been working closely with community partners over the past several months to explore a long-term, inclusive strategy that incorporates wrap-around services. This approach also emphasizes prevention—addressing root causes of housing instability, including the need for affordable housing.

We are encouraged by the productive conversations taking place and the positive direction of this work. However, we are not yet at a point where formal proposals are ready for public discussion or decision-making. When that time comes, the City is committed to engaging the community and ensuring transparency around any proposed path forward.

The City has temporarily opened the LRC (137 S. Lincoln Ave.) for overnight shelter on a priority basis for individuals with the greatest need. Indoor space will be prioritized for women and individuals with physical disabilities. Others may camp behind the facility using their own tents. With this model, the LRC has capacity for 22 individuals inside and 20 tents behind the building. 

This temporary use is supported by a temporary permit through March 15, 2026. The LRC will operate on a 24/7 schedule during this period.

Find hours of operation, day services and contact information on the Loveland Shelter webpage. 

An urban renewal area is an area within Loveland that is targeted for revitalization and redevelopment. The process of creating an urban renewal area is governed by state law and requires public participation and input, as well as careful consideration of the economic, social and environmental impacts of the proposed urban renewal area.

The process generally involves:

• Conducting a study and analysis to assess the economic and physical conditions of the proposed urban renewal area, which includes a conditions survey and an impact report.
• Developing a draft plan that outlines goals and strategies. This includes the types of development and improvements to be made, the projected timeline, and the financing methods.
• Soliciting public input from residents, businesses, and other stakeholders. Following this, the draft plan may be either adopted or rejected by the LURA Board, which then submits it to the City Council for initial approval.

After the City Council’s initial approval, any actions within the plan that involve significant measures such as changes to area boundaries, the use of eminent domain or condemnation, or adjustments to financial mechanisms like tax increment financing, revenue sharing, or cost sharing, must be ratified by the registered electors of the City, pursuant to Urban Renewal Law of state statues.

Tax increment financing (TIF) is a tool of urban renewal that allows an urban renewal authority to leverage future increased sales and property taxes to help finance urban renewal projects.

When an urban renewal plan is adopted, a tax base for that area is established and the existing taxing agencies (like the county, metropolitan districts, schools and more) would continue to receive the tax base during the renewal period (a maximum of 25 years).

As public improvements are constructed and private investment takes place, property taxes increase. The difference between the base rate established prior and the property tax collected on the new values is the increment amount. This increment is used to repay debt incurred to fund the public infrastructure improvements for the project site.

After the renewal period, the public entities which receive taxes will then receive revenue based on the new, higher property valuations (not the base set previously).

Conditions used to determine if an area is blighted are determined by Colorado State Statutes (CRS § 31-25-103) as 11 individual factors. The statute describes a variety of urban problems ranging from physical deterioration of buildings and the environment to health and economic problems. Generally, blighting factors are conditions which arrest sound development, and a particular area is considered to be "blighted area" if it is found to exhibit four or more of the 11 blighting factors.

A conditions survey (typically performed by a consultant) is needed to analyze an area for the presence of these factors. The City makes a finding of blight based on this outside expert report.

Urban renewal laws exist at federal, state, and local levels.

• Colorado State Statute (CRS § 31-25-101 et seq.)
• Loveland City Charter Section 15-9

Colorado House Bill 10-1107, which was passed in 2010, placed limits on the inclusion of agricultural land within the boundaries of an urban renewal area. After June 1, 2010, agricultural land can be included in an urban renewal area as long as at least one of the following conditions are met:

1. Such land is a designated brownfield site.
2. Not less than one-half of the total urban renewal area consists of parcels of land containing urban level development, and not less than two-thirds of the total perimeter of the URA is contiguous with urban level development.
3. Such land is completely surrounded by municipal boundaries and such land has been completely surrounded by urban level development for three years.
4. All taxing authorities levying a tax on such land agree in writing to include the land in an urban renewal area.
5. Such land was included within an urban renewal area prior to June 1, 2010.

The ultimate decision-making authority for any urban renewal plan within Loveland City Limits is the Loveland City Council. The City’s goal is to be collaborative and to seek feedback and consent from all involved governmental partners throughout this process and consult recommendations by the Planning Commission.

1. The process starts with an idea and a project related to the prevention or elimination of slum or blight within the URA boundaries. Developers, City Staff or City Council may propose an idea for an urban renewal project.
   • 1.A: Conditions of the area and the project’s impact are determined. The conditions survey (typically performed by a consultant) determines if the area is blighted.
   • 1.B: Once the proposed area has been considered blighted, a draft plan is created.
     
     
2. The project/plan goes under review. The project/plan is presented to City Council and the LURA to begin reviewing the feasibility of the project.
   • 2.A: Acting as an advisory board to City Council, the City’s Planning Commission investigates and makes thoughtful recommendations to City Council and City Staff. City Council can either choose to accept, modify or reject these recommendations.
   • 2.B: A key role of all entities that levy a mill levy within a proposed urban renewal plan area is to negotiate proposed tax increment agreements with the LURA that will contribute to the development of the plan area consistent with the purposes of the urban renewal law and that benefit the taxing entities as well.
   • 2.C: The LURA Board convenes to approve the terms of the proposed project and to approve the shared and pass-through tax increment agreements. This review and approval are vital to the City Council’s decision-making process.
     
     
3. The project heads toward approval.
   • City Council reviews all details of the urban renewal plan. According to state law, City Council must make an independent finding on an urban renewal area plan’s conformance with the City’s comprehensive plan, Create Loveland.
   • Any council action approving or modifying an urban renewal plan, pursuant to Urban Renewal Law of state statues, must be subsequently ratified by the registered electors of the City if the approval or modification of the urban renewal plan authorizes the use of or a change to area boundaries, eminent domain, condemnation, tax increment financing, revenue sharing, or cost sharing.

Prior to Feb. 7, 2023, Loveland City Council served as the governing board of the Loveland Urban Renewal Authority. The newly appointed LURA Board of Commissioners consists of 13 commissioners and includes:

1. Loveland’s currently seated City Council (one Mayor and eight council members).
2. One representative from Larimer County.
3. One representative from the two school districts within LURA boundaries (in this case, the districts agreed to an appointment by the Thompson School District).
4. One representative from the special districts within the LURA (in this case, the LURA, with broad support from the special districts,  designated Thompson Valley High School District as the default LURA special districts representative until coordination occurs among the special districts to select a representative).
5. One representative appointed by the Mayor to avoid an even number of commissioners.

Information on who currently represents the LURA Board of Commissioners can be found above in the “About the LURA Board of Commissioners” section.

Under previous state law, the governing body of a municipality (in Loveland’s case, City Council) would make a slum or blight determination and the Commissioners would  be appointed by the mayor, or the governing body would designate itself as the governing board.  In 2002, the City Council designated itself as the LURA.

Legislation passed in 2015 changed how urban renewal authorities were structured. For municipalities with existing urban renewal area (such as Loveland with the LURA), board structure changes were only needed if/when any significant changes were proposed to an existing URA plan, or the creation of a new urban renewal authority plan were proposed.

In cases where restructuring is needed and the governing board designated themselves as the governing board of an urban renewal authority (like in Loveland), Colorado HB15-1348 requires that up to four additional members be appointed to serve on the board: one appointee each from the affected county, school district and special district plus an additional appointee to achieve an odd number of members.

An urban renewal authority in Colorado retains powers authorized in Colorado State Statute (CRS § 31-25-101 et seq.). Generally, this includes all activities relating to the undertaking of urban renewal projects, planning for investment and negotiating with property owners and developers of projects within LURA boundaries. LURA can use its powers to acquire, clear and sell land; issue bonds to fund improvements; and provide tax increment financing to encourage private investment in a designated urban renewal area.

The LURA Board does not have the authority to approve Urban Renewal Plans on its own. Instead, they can submit proposed plans or modifications to the City Council for initial review and approval. Following this, any Council action that approves or modifies an urban renewal plan, pursuant to Urban Renewal Law of state statues, must be ratified by the registered electors of the City. This is required when the approval or modification involves significant actions such as changes to area boundaries, the use of eminent domain or condemnation, or adjustments to financial mechanisms like tax increment financing, revenue sharing, or cost sharing, as stipulated by the Loveland Municipal Code.

The LURA Board collaborates with taxing entities within the plan area to negotiate Tax Increment sharing through intergovernmental agreements. Should these parties fail to reach an agreement on their own, Colorado State Statutes mandate a mediation process involving a neutral third-party to facilitate a resolution.

Once the financing terms are agreed upon, the LURA Board submits their recommendation to the City Council for initial approval. Subsequent to this council approval, any actions involving changes to area boundaries, the use of eminent domain or condemnation, or adjustments in financial strategies like Tax Increment financing, revenue sharing, or cost sharing, must be ratified by the registered electors of the City, as required by the Loveland Municipal Code.

Yes, at any time, the current owner may buy more water rights that will equate to an increased water budget and still stay on the program. The new water budget must be at least 25% below the 3 acre-feet per acre requirement for typical Kentucky bluegrass.

Irrigators must meet the requirements of Municipal Code Chapter 18.08 (Landscaping and Buffering) and demonstrate a twenty-five percent reduction in water use from traditional bluegrass landscapes as set forth in Municipal Code Chapter 19.06 (Irrigation).

While sponsorships and donations can help offset one-time costs, they are not a sustainable solution for ongoing operational expenses. For example, the City’s 4th of July Festival requires coordination across multiple departments, including Parks and Recreation for event planning, Public Works for traffic control and cleanup, and the Police department for public safety. These efforts involve significant staffing and resources beyond just the cost of fireworks or temporary facilities like sanitary stations. 

In short, one-time contributions can only cover one-time expenses. The recurring costs of staffing and operations require reliable, ongoing funding that sponsorships alone cannot provide.

Yes, The City of Loveland has tested for Perfluorinated Compounds (PFAS). The monitoring of these compounds has occurred numerous times in recent years, including 2024, and all were found to be absent or are unregulated compounds (the list of compounds can be found below). Loveland’s risk of exposure to these compounds is considered relatively low; There are no large industrial users or chemical manufacturers and there have not been any forest fires that have required the use of compounds that may contain PFAS in the Loveland watershed. 

Loveland takes the health and safety of our customers seriously. Results have shown these compounds to not be present or of a concern for our water system. These tests are not currently required by the EPA.

PFAS compounds

1. Application: Applicant voluntarily applies to join the Hydrozone Program prior to City approval for the Public Improvement Construction Plans (PICP).
2. Submit Plans: Submit plans that meet all program requirements included in Municipal Code Chapter 19.06 and briefly summarized below:
   • Landscape Plans – Plant areas grouped by distinct hydrozone categories. Identify location and size of the dedicated irrigation meter.
   • Hydrozone Plans – Include a table that lists each hydrozone category, square footage, and maximum gallons required per square foot per year.
   • Irrigation Plans – Schematic view of the irrigation system with the size and location of the irrigation meter, location of irrigation automatic controller and automatic rain sensors.
3. Soil Amendment Affidavit: Add proper soil amendments*** prior to the planting of the landscaping and submit the soil amendment affidavit. 
4. Hydrozone Agreement: Complete a hydrozone plan between the City and Applicant/Owner.
5. Pay fees: Pay system impact and water rights fees.

 
***Amending soils with compost increases the soil’s capacity to hold moisture, which allows for watering to be reduced. Soil amendments are key to successfully staying under the annual water budget. 

Phone: 970-962-2402

Email: reference@cityofloveland.org

• Place hose over tank opening
• Insert card into slot until it stops ?? unit marked “Water Purchase Center” located to the left of the “Card Revalue Center”
• Insert the card with the gold chip and arrows facing upward
• Do not remove card while container is filling with water
• Remove card only after water needed is dispensed
• Use touch pad to select number of gallons needed.  Instructions for operations are written on unit next to the card reader
• A stop button is provided in case you selected more water than is needed
• After dispensing water, remove the card.  You will only be charged for the amount of water dispensed 

• Cards cost $8.00 each and are re-useable
• The prepaid card system only accepts U.S. paper currency in denominations of $1, $5, $10, or $20
• Value can be added to cards anytime by inserting the card in the card reader and inserting in the slot marked “Insert Bills Here”
• Cards are like cash and will not be replaced if lost or stolen
• Card issued has a blue and green City of Loveland logo and a gold chip with arrows printed on it with instructions
• Purchase your card from unit marked “Card Revalue Center”
• Push the $8 flashing button
• Insert cash into slot marked “Insert Bills Here” (bills may be inserted face up or down, in either direction)
• Issued card will appear from the slot located to the left of the slot marked “Insert Bills Here”
• Quickly insert the card into the card reader slot with the gold chip facing upward - insert card into reader until it stops
• Money deposited in excess of cost is added to card by inserting card into card reader - you have 30 seconds to insert the card into the card reader slot to have the excess amount added to the card
• If the card is not inserted within 30 seconds, the money will be lost
•  More money can be added to the card by leaving card in the reader and inserting more bills into the slot marked “Insert Bills Here”
• Do not remove card from the slot until the amount added is verified on the readout screen located to the left of the slot 

There are many ways to talk to a Librarian!

• Chat with us online
• Call us
• Text us
• Visit us in person
• Email us
• Submit a question online

Visit the Ask-a-Librarian page for direct contact information.

• Use the “Card Revalue Center”
• Insert card into the card reader slot with gold chip facing upward
• Insert cash into the slot marked “Insert Bills Here”
• Wait until new balance on card is displayed
• Remove card from card reader 

The changes will have varying impacts depending on the services you use. You may notice reduced hours at City facilities, fewer programs and events, slower infrastructure repairs, and increased fees for some services. While essential services remain prioritized, the changes aim to address a significant budget shortfall, meaning certain amenities and support programs will be scaled back or adjusted. Additional details can be found under the “Impacts to Specific Service Areas” section on the Service Changes for 2025 webpage.

No. The City of Loveland has tested for lithium; lithium was found to be absent or non-detectable in both our treated drinking water and source water. We get our water from surface waters such as lakes and rivers. Since lithium is more commonly found in groundwater rather than in surface water, our risk of exposure to lithium is considered low.

We take the health and safety of our customers seriously. Results have shown lithium to not be present or of a concern for our water system. These tests are not currently required by the EPA.

The City of Loveland is legally required to have a balanced budget and each year the City undertakes an extensive budget process that includes multiple opportunities for public involvement and awareness. Throughout 2024, budget reductions were discussed as part of the 2025 reduced services budget package. City staff prepared and presented this information as early as April 2024, and the budget was adopted during several public City Council meetings in October 2024.  These meetings allowed the public to learn about the City’s financial challenges, ask questions, and share feedback. Additional details about these meetings and events can be found on our City Budget Watch webpage.

While the City values public input and strives to reflect community priorities in its decisions, financial realities often require making difficult choices to ensure that the City operates responsibly within its means. These decisions, which are not made lightly, are informed by data and a commitment to maintaining essential services and supporting long-term sustainability.

Alternatives to fully restoring services are limited, and there are no immediate plans to bring back the reduced programs. Efforts to identify new revenue sources may be explored in the future, but these would require long-term planning and community support. The City’s main priority remains ensuring financial sustainability and focusing on critical needs.

Initial 3-Year Grace Period - Participants are allowed an initial 3-year grace period to establish plantings in which the water budget may be exceeded without penalty.

After the initial 3-year grace period, surcharges are assessed on excess water usage. If the water budget is exceeded by more than 5% for 3 consecutive years, the site will no longer qualify to be on the Hydrozone Program. The difference between the water rights already paid and the amount owed for a standard irrigation meter will be due to City of Loveland Utilities by the current owner, which can be very costly.

As a result of a cross connection, under certain circumstances of unequal pressure, a non-drinkable substance could either be pulled or pushed into the drinking water supply.

Backflow can reverse the flow of water or other substances into the public or private water system, resulting in chemicals or contaminants getting into the drinking water. In other words, due to changes in pressure (such as water main breaks or fire-fighting), the water can flow in the opposite direction from what is intended, resulting in the contamination of the City’s water supply mains. This is why the installation, inspection and proper maintenance of backflow prevention assemblies and devices is imperative to the safety of your drinking water.

A cross-connection is any connection between a potable (drinking) water supply system and any source of non-potable or non-drinkable liquid, solid, or gas.

If your light is not working, try replacing the bulb. Test the new light in an indoor socket to be sure that it works. If the post/porch light still does not work, call (970) 962-2111 to report the problem. You can expect repairs, for which the City is responsible, to be made in two to five working days.

There is a live wire that runs from the meter box to the fixture. Call us at (970) 962-2111 to remove the fuse first so you can safely replace the photocell on your fixture or post. Or, you can hire an electrician to remove the fuse and change the photocell for you. 

Pickleball courts are located at the following parks for public use:

• Mehaffey Park
• Centennial Park
• Sunnyside Park
• Osborn Park

There are also indoor courts located inside the Chilson Recreation Center.

For more information about pickleball courts in Loveland, please visit the Tennis & Pickleball page.

This is a voluntary program available to City of Loveland Utilities customers with dedicated irrigation meters for either new landscapes or for retrofitting** existing landscapes.

* Water budgets are calculated from the square footage in each hydrozone category and their corresponding water requirements.

**For retrofitting an existing landscape, contact Nathan Alburn.

Reducing or removing services is necessary to responsibly address a significant and ongoing revenue reduction in the City’s budget. The City used a detailed methodology to evaluate all services, prioritizing public safety, legal obligations, and long-term sustainability. This process considered factors like costs, community impact, and risks to ensure the most critical services are preserved. We understand that these changes are difficult, especially when they affect services that enhance our quality of life. These adjustments were necessary to responsibly manage limited resources while meeting the City’s essential obligations.

While each initiative may provide some benefit over time, they are not immediate or substantial enough to offset current budget challenges.

Voter-approved local retail marijuana sales and their associated excise tax might represent a new revenue opportunity for Loveland, but this program is still in its early stages. Finalizing regulations, issuing licenses, and revenue may not be realized until 2027. Additionally, the operational costs of implementing and managing the program must be understood before any surplus revenue can be identified and considered for supporting the General Fund.  

Similarly, the implementation of the red-light camera and photo-speed enforcement are aimed at making Loveland’s streets safer.  These systems are not considered revenue generating and revenue will be used to offset the cost of operations.

The need for changes to the City’s service offering is multi-faceted. Since 2016, the costs of maintaining and providing services to the community have risen faster than available revenue. This challenge was compounded in 2024 when the City also lost a significant, ongoing multi-million-dollar revenue stream that supported the General Fund, which is critical for funding areas like public safety (police and fire), transportation, community spaces (parks, library, museum, Rialto Theater, the Chilson Recreation and Senior Center and Winona Pool), infrastructure projects, general government services, and support services for nonprofits, small businesses, and residents.

Loveland’s 3% sales tax rate has remained unchanged since 1984, and the City must prioritize essential services and long-term sustainability while making difficult decisions about service reductions.